Your audience picture is unclear
- Which criteria do customers use to choose a product?
- Where do they look for information about your product?
- Which product attributes matter to them?
- Which problem does your product solve for customers?
Completed independently online
Quantitative surveys help test product hypotheses, measure demand and understand decision criteria and brand position. We design the questionnaire and sample, collect responses online or by phone, analyze the results and develop recommendations for your business.
Sample size, research scope and the final budget are agreed around your research goals.
A strategy should address the challenge your business faces. Every marketing challenge starts with understanding whom you sell to. That is why strategy is grounded in customer needs, segmentation and the customer journey.
The next step is an objective answer: which factors matter most? We design a quantitative sample with enough respondents to examine the question. A sufficiently large audience helps us determine how many people choose on the basis of price, quality or appearance.
Quantitative surveys provide evidence about your audience and test assumptions against reality.
Before the survey begins, in-depth interviews with the audience are needed. We offer a separate CustDev study to identify assumptions about your audience for testing.
We calculate the sample size required for the research and define audience selection criteria. We then develop the questionnaire. The first 1–3 questions are always screening questions, used to establish whether a respondent belongs to the target audience.
We source a database or use an existing one. Participation incentives may be a company benefit or a financial reward. We distribute online questionnaires or call the audience to conduct telephone surveys.
We analyze the collected responses and statistics. The report describes the audience, product choice journey, motivations and barriers. We segment the audience and describe each segment.
We prepare a presentation with recommendations for your company, then run a strategy session with your team to present the report and brainstorm together.
In-depth interviews help develop hypotheses before the quantitative stage. Explore CustDev
We have worked with this method since 2020, learned from experience and addressed the blind spots. Our clients receive decisions from research rather than a growing list of questions.
You do not need to develop the research script or find respondents. Professional moderators and access to extensive databases help us recruit research participants.
We deliver the research and manage the team ourselves. A dedicated project manager oversees the project and keeps you informed of its progress.
We choose a collection method around your audience and research goals. Both packages include questionnaire development, recruitment, analysis and a presentation of the findings.
Define your company’s core: mission, positioning and values. The foundations that differentiate your company.
Discuss your needsUnderstand competitors’ strategies to strengthen your market position: advertising budgets, activities, promotions, pricing and more.
Build your marketing approach: company positioning, brand communication channels, a strategy for each channel, budget estimates and an action plan.
Discuss your needsIn-depth interviews explore motivations and help develop hypotheses. A quantitative survey measures how common opinions, preferences and behaviors are within an audience sample.
Respondents complete an online questionnaire independently. In a telephone survey, an interviewer records their answers. We select the method around audience access and the research questions.
The online package includes at least 200 questionnaires; the telephone package includes at least 200 calls. We calculate the required sample and screening criteria around your research goals.
Measure demand, test product hypotheses, explore preferences and satisfaction, assess brand position and map the customer journey.
Data analysis, a report, a presentation and recommendations for your company. We discuss the findings in a strategy session with your team.
Both formats start from $2,890 and take from 1.5 months. The final budget, timing and sample size are agreed after discussing your goals.
Tell us what you want to learn about your audience. We will suggest a survey method, sample and research scope.